Our values are true to the core and heart of the foundation on which we build relationships, both with the consumer population and our peers and staff. These values have an active influence on the way we do business; starting with how we treat each other, then reflected in the way we render care and services to our clients. The key to the success of the business is our core values.
We are persistent in our efforts to create better ways of doing what needs to be done. We build on our accomplishments in our personal and professional pursuits and strive to be the best by setting new standards in our industry. We demand more of ourselves than is required and expected as we endeavor to exceed the expectations in every aspect of our business operations.
The administrators strive to promote and demonstrate these values in all daily business operations and provision of services:
Patience, the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset; the quality of being patient, as the bearing of provocation, annoyance, misfortune, or pain, without complaint, loss of temper, irritation, or the like. An ability or willingness to suppress restlessness or annoyance when confronted with delay. Patience helps us accept other people as the way they are, thus anger and stress are two things that are enough to ruin a person’s health. A caregiver’s to do list can change rapidly, therefore organizational skills are crucial and an organized caregiver will function better in everyday activities.
Honesty, the foundation on which trust is built and truth is communicated, also involves being trustworthy, loyal, fair, and sincere.
Empathy is understanding, or trying to understand, another person’s perspective – and potentially even feeling what they are feeling. Expressing empathy is highly effective and powerful, which builds patient trust, calms anxiety, and improves health outcomes. Research has shown empathy and compassion to be associated with better adherence to medications, decreased malpractice cases, fewer mistakes, and increased patient satisfaction.
Compassion, an emotion that is a sense of shared suffering, most often combined with a desire to alleviate or reduce the suffering of another; to show special kindness to those who suffer. The capacity to appreciate what others think and feel.
Integrity is a concept that includes consistency in actions, expectations, measures, methods, outcomes, principles, and values. Integrity means our actions are honest and trustworthy. For many medical providers, the relationship between medical ethics and professionalism may be what they consider to be integrity.
Diversity – It means understanding that each individual is unique and recognizing our individual differences. These can be along. the dimensions of race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, veteran status, or other ideologies. In healthcare it is important because it allows nurses and other healthcare professionals to provide better care for their patients because they are able to relate to them.
Responsibility is a state or fact of having a duty to deal with something or of having control over someone; the state or fact of being accountable or to blame for something; or the opportunity or ability to act independently and make decisions without authorization.
P-Key Health operates to provide healthcare services in the home for the adult and pediatric population. The agency assures high quality care performed by the best qualified staff.
P-Key Health provide services to all people of all age ranges based on their individual and personal needs and preference. That is like many today, our ideal client feel that home is the most ideal place to recover, in a familiar environment and atmosphere shared with loving family and friends.